AI fluency assessment for teams

Measure, improve and prove AI fluency across your company.

AISA is the data intelligence layer for the human side of AI transformation.

AI is not a self-driving car. It needs a good driver. AISA gives every employee the AISA AI Fluency Score™, from a 20 to 40 minute conversation scored from evidence, and rolls the results up into team, function and organization analytics. You see who uses AI well, where training should go, and whether it worked.

Leave your work email and the 90-second dashboard tour starts straight away.

AI fluency analytics: every person placed in a fluency tier from Emerging to Expert, and a skill heatmap scoring each person against all 11 skills
Fluency tiers and skill heatmap · real dashboard, demo data

Already used by global enterprises with workforces from 1K to 60K

  • Global analytics firm
  • Global energy company
  • Multinational beverage group
  • Financial holding and its bank
Join3,384professionals who work at
ReckittCox CommunicationsLinkedInGoogleShopifyHeinekenUniqloE.S.E.Ben & Jerry’sMondelēzL’OréalVodafoneDeloitteOmnicellAppleThe GuardianNHSTeva UKAmazonCopenhagen Business SchoolNY State OfficePwCFoster + PartnersTikTokReckittCox CommunicationsLinkedInGoogleShopifyHeinekenUniqloE.S.E.Ben & Jerry’sMondelēzL’OréalVodafoneDeloitteOmnicellAppleThe GuardianNHSTeva UKAmazonCopenhagen Business SchoolNY State OfficePwCFoster + PartnersTikTokReckittCox CommunicationsLinkedInGoogleShopifyHeinekenUniqloE.S.E.Ben & Jerry’sMondelēzL’OréalVodafoneDeloitteOmnicellAppleThe GuardianNHSTeva UKAmazonCopenhagen Business SchoolNY State OfficePwCFoster + PartnersTikTok

The AI fluency gap

Why AI training for employees isn't moving AI fluency

Your company has bought the fastest cars. Most of your drivers are still learners. Corporate AI training usually starts before anyone knows who can already use AI well, so the same course goes to everyone, and AI adoption metrics like logins can't tell you whether anything changed.

  • 85%

    of employees say their AI training doesn’t help them use AI in their role.

    Docebo, The AI Readiness Gap 2026

  • 18.5 pts

    is the average gap between how professionals rate their own AI skill and what they demonstrate.

    AISA, 274 professionals

  • 48/100

    is the average AISA AI Fluency Score™, in the Developing tier.

    AISA AI Fluency Index, August 2026 (1,800 professionals)

Measure · Improve · Prove

How companies use AI fluency analytics

Organizations come to AISA for three jobs: a baseline before AI transformation programmes, a clear answer on where the training budget should go, and proof for the board that the investment in people is paying off.

  • Measure

    Set a baseline before AI transformation programmes and training: every employee, team and function on the same 0–100 scale.

    79%of employees say the training they get isn’t fully personalised.

    Docebo, The AI Readiness Gap 2026

  • Improve

    Aim the training budget, and the type of training, with individual, team and function analytics. Segment your people, find the AI sceptics, and use the AI Enthusiasm Score to see who is most likely to learn.

    85%of employees say their AI training doesn’t help them use AI in their role.

    Docebo, The AI Readiness Gap 2026

  • Prove

    Re-assess after training and show the board and your AI transformation team how far AI fluency has moved. Measuring AI adoption by logins shows who opened the tool; the AISA Score shows who uses it well.

    72%of enterprise leaders now formally measure their return on AI.

    Wharton and GBK Collective, 2025

Where does our organisation stand?

One live AI fluency number for the organisation, next to the industry average and an AI-fluent organisation benchmark.

Real dashboard · demo data

The AI Fluency Index gauge next to the industry average and an AI-fluent organisation benchmark

See it in action

See the AI fluency dashboard in 90 seconds

How to invite your team, follow AI fluency scores across the organization, and see each person's results as they come back.

The standard

The AISA AI Fluency Score™: the standard for employee AI fluency

Lenders read a credit score. Driving examiners issue a licence. Both work because everyone is measured the same way, on a scale people trust. The AISA AI Fluency Score™ does that job for AI at work: it is the driving test for working with AI, and the AISA certificate is the licence.

Every score runs from 0 to 100 against the same published rubric, across five dimensions and 11 skills, and rests on 3,000+ assessments. The same score sits behind our AI readiness assessment, which looks at workforce AI readiness from the people side.

AISA AI Fluency Index

August 2026 edition · 1,800 professionals

Benchmark

Average AISA AI Fluency Score™

48/100

The average sits in the Developing tier (28–59). Where does your workforce sit?

3,000+

assessments to date

98%

same or adjacent tier on retake

18.5 pts

average self-overrating (n = 274)

  • 93%

    of Anthropic’s AI fluency markers covered

    The rubric also covers all 25 US Department of Labor AI literacy sub-competencies.

  • r = .42

    structured interviews, the top predictor of job performance

    From Sackett et al.’s 2022 re-analysis. AISA is a structured behavioural interview, run by AI.

  • ISO 10667

    the assessment-delivery standard the method is designed to

    Alongside the AERA/APA/NCME Standards for Educational and Psychological Testing.

AISA is a member of UKAI, the UK's AI trade association, publishes the quarterly AISA AI Fluency Index, and was on stage in October 2026 at the Data Science and AI Summit London and Digital Leaders' AI Week. Read the methodology.

From employee to board

Team AI fluency analytics, from each employee to the board

Every conversation becomes organization-wide intelligence. Each employee gets their own result, and the results roll up automatically as each assessment completes.

  1. Level 1

    Person

    An AISA AI Fluency Score™ from 0 to 100, five dimension scores, an AI persona and a personal growth plan.

  2. Level 2

    Team

    Team average, spread, strongest dimension and the Achilles heel, updated as each assessment completes.

  3. Level 3

    Function

    Functions side by side, so the training budget goes where the gaps are.

  4. Level 4

    Organisation

    One AI fluency score for the whole organisation, benchmarked and tracked over time.

For your people

An AI fluency assessment for employees that gives back

It measures and it teaches. For every employee who takes it, the assessment is a benefit and an investment, and rolling it out takes minutes.

What every employee gets

  • A full report, private to them: their AISA AI Fluency Score™, five dimension scores and an AI persona
  • A personal growth plan, the AI Fluency Map, included for everyone you invite
  • A verifiable certificate to add to LinkedIn
  • A conversation people enjoy and finish: an 89.5% completion rate

See a sample report

How rollout works

  • Invite people by email, or share one team link
  • Each person takes it in their own time, in 20 to 40 minutes
  • Results land in the dashboard as each assessment completes
  • Every admin works from one view, and the organization keeps every record

Methods compared

AI fluency measurement vs a survey, a quiz or an internal test

A self-rating survey records confidence. A quiz records what people remember. An internal test and a manager's read each see part of the picture. Here is what each method can tell you about your employees' AI skills.

How the AISA Score, a self-rating survey, a quiz, an internal test and a manager’s read compare for measuring employee AI fluency
What you needAISA ScoreSelf-rating surveyQuiz or multiple choiceInternal testA manager’s read
Shows what people do with AI, not what they believeYesNoNoPartlyPartly
Evidence behind every scoreYesNoPartlyPartlyNo
Adapts to each person’s roleYesNoNoPartlyYes
One scale across teams and over timeYesPartlyYesPartlyNo
Benchmarked against an outside populationYesNoPartlyNoNo

What you get

What's included, and add-ons for AI enablement

Every organization gets the core platform. Add-ons extend it into coaching, benchmarks, hiring and compliance, and you only choose what you need.

Core platform · always included

  • AI fluency dashboard

    Invites, each person’s results and one live AI fluency score for the organization. Full reports stay private to each person.

  • AI fluency analytics

    Fluency tiers, a skill heatmap, coverage of each skill, the self-awareness map, champions and sceptics, and the AI Enthusiasm Score.

  • Learning roadmap

    Where AI training for employees should go first, by dimension and by skill.

  • Pre and post measurement

    Re-assess after training and show, team by team, what moved.

Add-ons

  • AI Coach

    A personal AI coach for each person on WhatsApp, built from their results, with an engagement view for admins.

  • Industry & role benchmark

    How your organization compares by industry, role and seniority.

  • AI fluency in hiring

    Screen candidates with an assessment built to resist gaming.

  • EU AI Act documentation

    Assessment records as AI literacy documentation for your workforce.

Security

Enterprise data security for a workforce AI assessment

  • Hosted in the EU

    Assessment data is hosted in the EU (AWS eu-west-1), and the application runs in Dublin, next to it.

  • Never sold, never used for training

    Data is used only to produce the report. It is never sold, shared with third parties or used to train AI models.

  • Deleted within 30 days

    People can ask for deletion at any time, and AISA deletes within 30 days.

  • Your records stay yours

    An organisation’s records are visible only to its own owners and admins.

  • Audited suppliers

    Built on suppliers with independently audited certifications, including SOC 2, ISO 27001 and ISO/IEC 42001.

  • Integrity-checked

    Every session is checked for answers that are not the person’s own.

Get started

How to roll out an AI fluency assessment across your company

  1. 1

    Start a demo

    Leave your work email and the dashboard tour starts straight away. Then book a live walkthrough with our team, built around your own questions.

  2. 2

    Run a pilot team

    Invite a team by email or share a team link. Results land in the dashboard as each person finishes.

  3. 3

    Roll out and re-measure

    Extend to every team and function, aim the training budget, and re-assess to show the board what moved.

See your organization's AI fluency analytics.

The dashboard tour starts as soon as you leave your work email, and our team follows up to arrange a live walkthrough.

AI fluency assessment FAQ

What is AI fluency?

AI fluency is the demonstrated ability to work with AI effectively, critically and safely in real work, and to know when not to use it. It goes beyond AI literacy, which is knowing about AI, to what people actually do with it. AISA measures it across five dimensions: Prompting & Communication, Critical Thinking, Technical Understanding, Workflow & Application, and Safety & Responsibility.

What is an AI fluency assessment?

An AI fluency assessment measures how well each employee actually uses AI at work. AISA runs it as a 20 to 40 minute conversation with exercises, taken in each person’s own time. Every answer is scored from evidence against a published rubric, calibrated and integrity-checked, and produces an AISA AI Fluency Score™ from 0 to 100 that rolls up into team, function and organization results.

How do you measure AI fluency?

Each person talks with Aisa, an AI interviewer, about how they really use AI, and shows it in short exercises. AISA scores 11 skills from that evidence against a published rubric, so every score traces back to what the person said and did. Results roll up automatically into team, function and organization analytics.

What’s the difference between AI literacy and AI fluency?

AI literacy is knowing what AI is and how it works. AI fluency is using it well: briefing it, checking what it produces, building it into real work and using it safely. Most AI literacy tests measure knowledge or self-ratings. AISA measures demonstrated fluency, and covers all 25 sub-competencies of the US Department of Labor’s AI Literacy Framework along the way.

Can AISA measure AI fluency for hiring?

Yes. Invite candidates to take the assessment and receive a full AI fluency report before you decide: a 0–100 score, five dimension scores, an AI persona and quoted evidence from the conversation. Every session is checked for answers that are not the candidate’s own.

How much does it cost to measure team AI fluency?

Every organization gets an offer built around the number of people, the length of the programme and the add-ons you choose. Start a demo and we’ll put one together for you.

Is this suitable for non-technical employees?

Yes. It measures how people work with AI in any role, from finance and operations to engineering, and adjusts its technical depth to the person. People can answer by typing or by voice, and assessments taken in other languages score as high as those taken in English.

What do I get as an organisation?

An organization-wide AI fluency score, team and function breakdowns, AI fluency analytics (fluency tiers, a skill heatmap, coverage, champions and sceptics, and the AI Enthusiasm Score), a learning roadmap and pre/post measurement, in one dashboard every admin shares. Each person also receives their own full report, which stays private to them, and a certificate.

Why is AI fluency important?

AI fluency is the multiplier on everything you have spent on AI: the tools only pay off when people use them well. Self-reports overstate skill, too: professionals overrate their own AI ability by 18.5 points on average. Measuring AI fluency shows where the gaps are, by person, team and function, so AI training goes where it moves the most.

How do you improve AI fluency?

Measure first, then train where the gaps are. The learning roadmap shows which dimensions and skills each team needs most, every person receives a growth plan built from their own results, and the optional AI Coach add-on delivers daily coaching on WhatsApp. Re-assess after training to show what moved.

If every conversation is different, can scores be compared?

Yes. Questions adapt to each person, but every score is given against the same criteria and the same published rubric, and every score is tied to quoted evidence. Two people who had different conversations are measured on the same scale.

Does a conversation favour people who are articulate?

No. Scores rest on what people have actually done and shown, including in hands-on exercises, not on how polished they sound. The scoring credits people whose demonstrated skill runs ahead of how they describe it.

Can someone get AI to answer for them?

Every session is integrity-checked for answers that are not the person’s own, and follow-up questions test whether people can explain and build on what they said. Flags appear in the report, and no certificate is issued for flagged work.

How reliable is a conversation-based score?

98% of people who retake AISA land in the same or an adjacent tier, and scores correlate at r = 0.79 between attempts. The method is designed to the AERA/APA/NCME Standards for Educational and Psychological Testing and to ISO 10667, the international standard for assessment service delivery.

Why not build an AI fluency test in-house?

A basic AI literacy test is quick to build. A behavioural, conversational assessment with a score that is accurate, reliable and trusted is a much bigger job. AISA has been refined over about 50 iterations and 3,000+ assessments, on a published rubric, with integrity checks on every session and an organization dashboard that is ready now. Every hour spent perfecting a tool is an hour not spent on your people.

We have already tested our people internally. Do we start again?

No need to throw that work away. An internal test shows what people know; the AISA Score adds what they can do, on a benchmarked scale. In the demo we look at what you have already measured and plan the rollout around it.

Keep exploring

Last updated: October 2026

The Science Behind AISA

Metropolitan PoliceHarvard UniversityCrowdboticsE.S.E.

In 2026, Anthropic published the AI Fluency Index — the largest empirical study of AI fluency to date, analysing nearly 10,000 conversations. AISA covers 93% of the behaviours Anthropic identified as markers of AI fluency and goes even deeper with 4 additional criteria. The U.S. Department of Labor's AI Literacy Framework (TEN 07-25) defines what every worker needs to know about AI — AISA covers 100% of its 25 sub-competencies.Read our analysis: Anthropic's AI Fluency Study & AISA · DOL AI Literacy Framework & AISA

AISA's framework is developed by a team with deep roots in tech, behavioural science, and AI product leadership — the rubric is informed by backgrounds spanning the Metropolitan Police, Harvard, Crowdbotics (Silicon Valley), and the European School of Economics.